Frequently Asked Questions
Everything you need to know about Pilla Pickleball gear, shipping, and more.
What is the difference between your carbon fiber and fiberglass paddles?
Our carbon fiber paddles offer superior control and a larger sweet spot for precision play, while our fiberglass models provide more 'pop' and power for aggressive shots.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for players who need their gear sooner.
Do Pilla Pickleball paddles come with a warranty?
Yes, all of our paddles are backed by a 6-month limited warranty against manufacturer defects to ensure you can play with total confidence.
What is your return policy if I don't like the feel of the paddle?
We offer a 30-day 'Love It or Leave It' trial period. If you aren't satisfied with your paddle, you can return it for a full refund, provided it is not damaged.
Are Pilla Pickleball paddles USAPA approved for tournament play?
Most of our performance models are USAPA approved. Please check the specific product description for the 'USAPA Approved' seal before purchasing for competitive play.
How should I clean and maintain my pickleball paddle?
We recommend wiping the face with a damp cloth after play and using a dedicated paddle eraser to remove ball residue and maintain surface grit.