Returns & Exchanges

At Pilla Pickleball, we want you to be completely satisfied with your gear; if you are not 100% happy with your purchase, you can return or exchange eligible items within 30 days of delivery. All returned products must be in original, unused condition with all tags and packaging intact to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your pickleball gear.

3

Ship the Package

Drop off your package at any authorized carrier location, ensuring the tracking information is retained for your records.

4

Receive Your Refund

After our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing